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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
WritEvery arrangement is presented in our signature luxury box and carefully protected during transit. Standard U.S. delivery takes 3–7 business days, with expedited shipping available. We also ship internationally to select locations, ensuring your everlasting roses arrive safe and breathtaking.
Due to the delicate nature of preserved roses, all sales are final. However, if your arrangement arrives damaged or incorrect, please contact us within 14 days and we will promptly arrange a replacement or resolution.
Roses
Yes — Cupids Joy roses are 100% real, natural roses. Each bloom is hand-selected and preserved through a delicate process that maintains its natural beauty, softness, and elegance. We do not use artificial or silk flowers — every arrangement is made from genuine roses.
With proper care, Cupids Joy preserved roses last one to three years or longer, making them the perfect alternative to fresh flowers. Our luxury roses stay vibrant and beautiful without the need for watering or daily upkeep.
No water is needed — in fact, watering can damage the petals. Cupids Joy roses are maintenance-free. Simply display them indoors in a cool, dry place away from direct sunlight and humidity, and they will remain effortlessly stunning.
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