Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Whether you’re sending everlasting roses across town or overseas, we’ve got you covered. We deliver to homes, offices, hotels, hospitals, and even funeral homes, ensuring your thoughtful gesture reaches wherever it matters most. Looking for something truly unique? Custom orders are welcome—just let us know your vision.
Explore our curated collections for every season—fall, winter, spring, and summer—alongside best sellers, luxury arrangements, and modern or tropical designs. From heartfelt romance to milestone celebrations, our flowers are designed to suit every occasion and sentiment.
If you have any special requests, or need help selecting the perfect arrangement, our team is here to assist.
Delivery Options: Thoughtful Service for Every Occasion
We understand that the right gesture deserves seamless delivery—whether you’re brightening someone’s day, honoring a loved one, or making a meaningful impression.
Available Delivery Services:
- Standard Flower Delivery (3-5 days): Each arrangement is dispatched with care via our preferred carriers, ensuring freshness and presentation. Enjoy reliable shipping across the U.S. and to select international destinations, with tracking provided for every order.
- Funeral Home Deliveries: Sending your heartfelt condolences is made effortless. We coordinate directly with funeral homes to ensure sensitive, timely delivery of sympathy arrangements—bringing comfort when it matters most.
- Hospital Flower Deliveries: Celebrate new beginnings or offer a touch of cheer with our hospital delivery service. We work closely with hospital staff for secure, prompt drop-off, brightening rooms and spirits alike.
Choose from standard, expedited, or international shipping at checkout, and rest assured—your arrangement will arrive as breathtaking as envisioned, wherever it’s needed most.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
If you have a special vision in mind or need your order to arrive on a certain date, we’re delighted to bring your wishes to life. Simply reach out to our team viaphone oremail, and we’ll work closely with you to create a bespoke rose arrangement or coordinate a timed delivery. Our experts handle everything with care and discretion, ensuring your gift arrives exactly as you imagined—whether it’s a unique color palette, personalized note, or that unforgettable, right-on-time moment.
Every arrangement is presented in our signature luxury box and carefully protected during transit. Standard U.S. delivery takes 3–7 business days, with expedited shipping available. We also ship internationally to select locations, ensuring your everlasting roses arrive safe and breathtaking.
Due to the delicate nature of preserved roses, all sales are final. However, if your arrangement arrives damaged or incorrect, please contact us within 14 days and we will promptly arrange a replacement or resolution.
Roses
Yes — Cupids Joy roses are 100% real, natural roses. Each bloom is hand-selected and preserved through a delicate process that maintains its natural beauty, softness, and elegance. We do not use artificial or silk flowers — every arrangement is made from genuine roses.
With proper care, Cupids Joy preserved roses last one to three years or longer, making them the perfect alternative to fresh flowers. Our luxury roses stay vibrant and beautiful without the need for watering or daily upkeep.
No water is needed — in fact, watering can damage the petals. Cupids Joy roses are maintenance-free. Simply display them indoors in a cool, dry place away from direct sunlight and humidity, and they will remain effortlessly stunning.
Absolutely. Oureternity rosesare carefully and responsibly sourced from trusted growers who prioritize sustainability and ethical practices. We partner with farms that uphold environmentally friendly cultivation methods and fair labor standards. The preservation process not only maintains the natural beauty and softness of each rose, but also helps reduce waste by extending their life far beyond traditional bouquets. Enjoy peace of mind knowing your elegant arrangement is as gentle on the planet as it is beautiful in your home.
Absolutely. Our eternity rose collections are thoughtfully curated to suit a wide range of occasions and budgets. Whether you're seeking a petite gesture of affection or an opulent centerpiece, there’s an arrangement for every style and price point.
- Petite boxes: Perfect as a small but meaningful gift, starting at more accessible price ranges.
- Deluxe and signature arrangements: Feature more blooms and intricate designs, making them ideal for milestone celebrations and grand gestures.
- Bespoke creations: For those looking to truly impress, select large and custom options that reflect the height of luxury craftsmanship.
Everyone deserves the beauty of lasting blooms—so explore our collection, from elegant simplicity to lavish grandeur, and find the arrangement that best celebrates your story.